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Warranty Policy

🛡️

Standard Warranty

12 Months

All PMI linear actuators come with 12 months free warranty from factory date. Free repair or replacement for quality issues during warranty period.

Extended Warranty

24-36 Months

Customers with annual maintenance contracts enjoy 24-36 months extended warranty with regular inspections and preventive maintenance.

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Lifetime Support

Lifetime Technical Support

After warranty period, we still provide lifetime technical support and cost-price repair services with original parts supply.

Service Items

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Fault Repair

Professional technical team provides quick response with on-site inspection, fault diagnosis, and parts replacement services to minimize downtime.

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Regular Maintenance

Scientific maintenance plans with regular on-site cleaning, lubrication, and precision testing to extend equipment lifespan.

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Parts Supply

Sufficient stock of original parts including screws, rails, sliders, and motors for quick equipment restoration.

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Training Service

Professional training on equipment operation, daily maintenance, and troubleshooting to help customers build self-maintenance capabilities.

Service Process

1

Submit Request

Submit service request via phone, email or online

2

Diagnosis

Technical team responds within 24 hours

3

Solution

Develop and confirm repair plan

4

Complete

Service completed with report

Contact Service

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Service Hotline

Mon-Fri 8:30-17:30

+86 07523759912

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Service Email

24/7 reception, workday response

service@pmi-techria.com

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Service Address

Dongguan, Guangdong, China

Service Center