Answers, before
you even ask.

Browse the shop, add items to your cart, and check out. In-stock series ship from our Huizhou warehouse within 2 working days. You will receive order confirmation and tracking by email.

Yes. For volume orders or machined-to-drawing parts, contact us through the Get Started form with your BOM or drawing. Our engineering team returns a formal quotation within one working day.

We accept major credit cards and bank transfer. Net-30 terms are available for qualified business accounts after the first completed order.

No MOQ on stocked shop items — order a single screw if that is what you need. Custom machining starts at one piece as well, though unit pricing improves with volume.

Yes. Send a drawing (PDF or STEP) with your order or inquiry. Standard end machining adds 5 working days to lead time; complex journal features may take up to 10.

Yes — our XYZ-Axis Integration service assembles, aligns, and tests multi-axis stages from PMI modules. Share your stroke, load, speed, and accuracy targets and we will propose a configuration.

In most cases, yes. Send us the competitor part number and we will confirm dimensional and preload compatibility, or propose the nearest equivalent with a comparison sheet.

Every batch ships with a measurement report covering lead accuracy, preload, and running parallelism as applicable. Material certificates are available on request for ISO program orders.

Orders ship from Huizhou, China. Domestic delivery is 1–3 days; international express typically arrives in 5–8 working days. Duties and taxes for international orders are calculated at checkout where available.

Unopened standard items may be returned within 30 days. Custom-machined parts are non-returnable unless they fail to meet the agreed drawing or specification — in which case we remake or refund, your choice.

Yes. Through the PMI platform we hold your safety stock in our warehouse and kit it on your call-off schedule, so you never carry more inventory than your line needs.